![]() ![]() JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN. Nothing in this job description should be construed as an express or implied contract of employment. This job summary is intended to be brief and does not list all duties for this position. JOANN is an Equal Employment Opportunity Employer. * 401(k) Retirement Plan with an employer % match and Employee Stock Purchase Planįor more details on benefits and eligibility requirements, Click Here or visit ![]() * Long-term disability and Company-paid Short-term disability * Company-paid basic, Optional, and Dependent life insurance * Medical, Dental and Vision benefit plans JOANN offers the following benefits and incentives to eligible Team Members: Relocation may be required for career progression.Įducation Minimum: High School Diploma, GED, or equivalentĮxperience Minimum: 1+ years experience in a customer centric environment preferredĩ24 W State Road 4 Altamonte Springs, FL 32714-2933Įligibility for benefits and incentives is dependent upon employment status. Hours are scheduled according to needs of the store and the team member's availability. ![]() Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Part-time status requires availability that meets the needs of the store. * Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis). * Lift, place, and arrange items on shelves and racks. * Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. * Use 2-way radios (hear incoming messages and provide verbal response). * Input data on computer keyboard and handheld units. * Orally communicate with customers and other team members on consistent basis throughout their shift. * Read written instructions, reports, and other information on paper and computer screens. * Continuously walk around all areas of the store throughout shift. * Stand during an entire shift (other than normal break time). * Assists with training new Team Members on a variety of JOANN processes in the store * Works with Store Management and other Team Members on projects in a friendly and professional manner * Assists other Team Members with tasks to ensure that the team exceeds expectations set by Store Management * Works to minimize shrink or shipping errors in the store by following proper policies and procedures with attention to detail * Maintains high standards throughout the back room by ensuring the area is well organized and by cleaning up any spills/messes with a sense of urgency * Processes online orders in a productive and efficient manner in order to meet daily shipping quotas * Participate in Loss Prevention procedures related to Omni-Channel processes Loads completed Ship from Store orders onto the truck for delivery directly to customers * Unloads freight from the truck and sorts it according to company procedures. * Assembles, labels, and completes system transaction of shipping for each individual shipment accurately and efficiently to ensure excellent customer service * Picks, prepares, and packs online orders for the Ship from Store (SFS) and Buy Online Pick up In Store (BOPIS) programs * Proactively drives continuous communication through the team and leadership to identify increased efficiencies and progress to goals * Asks questions and identifies opportunities to ensure internal processes support our customer-centric focus * Ensures orders are received timely- focusing on our customers and their experience as priority number one The Picker/Packer - SFS will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. This work takes place overnight to maximize productivity so that we can process hundreds of orders per shift. The responsibility of the Picker/Packer - Ship From Store (SFS) is first and foremost to deliver a premium customer experience by providing the best shipping experience for our customers and making JOANN their happy place! The role of the Picker/Packer - SFS is to quickly and accurately pick and pack online orders so that they can be shipped out directly to the customer.
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